Roof Answering
Missed-call answering for Texas roofing companies
Start pilot

Every missed call, answered. Every lead emailed to you within a minute.

Demo · Runs in your browser

Type your company name, then call Hayden right here. Nothing to install.

Headphones on, or hold the phone to your ear. On speaker, Hayden picks up its own voice and talks over you.

“Thanks for calling Your Company, this is the front desk. Is this about a leak or storm damage, or are you looking for an estimate?”
Answering as Your Company

When you can't get to the phone, Hayden picks up in your company's name, sorts leaks from estimates, takes the caller's details, and emails them to you.

While you were on the roof

To: Your Company

  • Urgent: leak or storm damage
  • Estimate
Caller
full name
Callback #
(___) ___-____ · read back digit by digit
Address
street, city, ZIP
Roof type
shingle / metal / tile / flat
What's going on
where it leaks, missing shingles, hail, age of roof
Insurance
filing a claim / paying out of pocket
Best time
AM / PM, which days

Taken by Hayden, virtual assistant. Emailed to you within a minute of the call.

This is the blank slip. Yours arrives filled in.

Set up in 48 hours. Your number stays yours.

  1. We set up forwarding for the calls you miss, with you, by email. Done in 48 hours. Your number doesn't change and there's nothing to install.

  2. Hayden answers in your company's name, day or night. Hayden asks whether the call is about a leak, storm damage or an estimate, takes the details and reads the number back digit by digit.

  3. The lead lands in your inbox within a minute of the call. Every week you get a short report of all the calls. Text alerts are planned.

What Hayden does. What Hayden won't.

Does

  • Answers day or night, in your company's name.
  • Asks first whether water is coming in, and flags an active leak or storm damage as urgent on the spot.
  • Takes the caller's name, callback number, address with ZIP, roof type and what's going on.
  • Asks whether it's an insurance claim or out of pocket.
  • Asks for a morning or afternoon inspection window, and which days work.
  • Reads the phone number back digit by digit.
  • Takes a message when the call isn't about roofing.
  • Takes a name and number from a salesperson or vendor and ends the call politely.

Won't

  • Quote a price. If a caller asks, Hayden says: Every roof's different, so the owner gives exact pricing after an inspection.
  • Promise an arrival time or same-day service.
  • Say how an insurance claim will go.
  • Make a decision for you.
  • Tell anyone to get up on the roof.
  • Make up a warranty, a license or a review for your company.
  • Claim to be a person. If asked, Hayden says it's your company's virtual assistant and that a real person will follow up.

Why not just download an app?

Because setting one up is one more job on your plate. We set up the forwarding with you, check the calls every day, fix anything Hayden gets wrong, and send you the weekly report. You answer the phone when you can and run jobs the rest of the time.

Start a free 30-day pilot

Leave your email, your company name and your city.

We set you up by email. No sales call.